General

CPD Workshop: Customer Experience Excellence

This CPD workshop will focus on customer experience, guest satisfaction, service recovery and practical approaches to improving hospitality service delivery. Participants will gain practical insights that can be applied…

8 August 2026 at 12:00 – 8 August 2026 at 16:00The Clarion Hotel, NairobiKES 1,5003 CPD points
CPD Workshop: Customer Experience Excellence

Date and time

8 August 2026 at 12:00 – 8 August 2026 at 16:00

Venue

The Clarion Hotel, Nairobi

Event fee

KES 1,500

Registration

0 of 80 places taken

Event overview

About This Event

This CPD workshop will focus on customer experience, guest satisfaction, service recovery and practical approaches to improving hospitality service delivery. Participants will gain practical insights that can be applied in hotels, restaurants, training institutions and hospitality organizations.

Event registration

Reserve Your Place

Complete your booking online and secure your place for this AHPK event.

KES 1,50080 places remaining