Code of Conduct & Ethics

Professional Attitude& Behavior

The professional standards expected of every AHPK member when carrying out activities within the hotel and hospitality industry.

IntegrityCompetenceResponsibilityEthicsRespect
AHPK members demonstrating professional conduct and ethical standards
AHPK members are expected to conduct themselves in a way that protects the reputation of the Association and the hospitality profession.

Member Standard

Professional Attitude & Behavior

A member of AHPK shall conduct all professional activities in a manner that reflects credit upon the member, the Association and the hotel industry.

01

Members will not take personal, financial or other advantage of inside material or information resulting from their professional relationship with clients unless proper, full disclosure has been made; nor will they provide the basis on which others might take such advantage.

02

Members will not promote their services in misleading language or in any other manner that could be detrimental to the respect and honour afforded the Association or its individual members.

03

Members shall maintain and improve their professional competence by continually devoting the necessary time to reading appropriate professional literature, participating in educational seminars and programmes in their field and pursuing other continuous professional education activities.

04

Members will endeavour to assist those who enter the hotel industry profession in acquiring a full understanding of the ethics, processes, responsibilities and competencies of the profession and by keeping them informed of significant advances in their areas of practice.

05

Members will support this Code by reporting code violations to the Association in accordance with the established procedures for handling alleged violations of the Code of Professional Conduct of a member of AHPK.

Core Principles

Standards that protect professional trust

01

Integrity

Members must avoid personal advantage, misleading conduct and misuse of professional information.

02

Competence

Members are expected to improve their knowledge through continuous professional development.

03

Mentorship

Experienced professionals should help new entrants understand the ethics and responsibilities of hospitality.

04

Accountability

Members share responsibility for reporting violations and protecting the credibility of the profession.

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